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Support | Brett Booker

Support

Find answers, guidance, and help for all coaching programs and services.

Contact

Email: [email protected]

Replies within 48 hours, Monday–Friday (Pacific Time).

Prefer a form? Use the secure form on the right and include details so we can help fast.

If the form doesn’t load on your device, email us directly.

Billing & Subscriptions

All payments for coaching, programs, memberships, and digital products are processed securely via Stripe.

For refunds or billing updates, contact support. Transactions follow platform and Stripe terms.

Note: The app is used for fulfillment. Purchases and billing are managed through Stripe, not through Apple.

Account & Data Requests

To request account deletion or a data export, email [email protected] with the subject line: “Account Request: Delete” or “Account Request: Data Export”.

Please include:

  • Full name
  • Email used for purchase/login
  • Which program or membership you’re referencing

We’ll confirm your identity and complete the request within applicable timelines.

FAQs

I can’t log in or access my program
Double-check your email and password. If needed, use “Forgot password.” If you still can’t access, email support with your purchase email.
How do I cancel my membership?
Email support with your account email and the membership name. We’ll confirm and process your request per your billing cycle.
Where do I update my billing info?
Contact support to receive a secure Stripe update link tied to your account.
The app crashed or won’t load content
Update to the latest version, force-quit and relaunch. If it persists, email device model, OS version, and steps to reproduce.
Can I change the email on my account?
Yes. Email support with your current email and the new email. We’ll verify ownership before updating.
How do refunds work?
Refunds are reviewed case-by-case and processed via Stripe in line with platform terms. Contact support with your order email and reason.

Policies & Links

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